Return Policy

Return Approval

All returns must be approved before they are sent back. To request a return, please contact us at 844-808-8665 or sales@carbidetooling.net within 10 days of receiving your order.

Restocking Fee

Approved returns may be subject to a restocking fee of up to 20%, depending on the product. We will let you know if a restocking fee applies when your return is approved.

Return Shipping

The customer is responsible for the cost of shipping the item back to us.

Condition of Returned Items

Items must be returned unused and in their original packaging.

Refunds

Once we receive and inspect the returned item, the refund will be issued to the original payment method within 5–10 business days.

Damaged or Incorrect Items

If you receive a damaged or incorrect item, please contact us within 7 days of delivery and we will make it right.